We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please contact Miss Charlotte Chapman who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.
Data protection complaints will be dealt with in the same way.
To put a complaint in please put this in writing to either of the following:
Old Henry Street Medical Centre
Henry Street
Leigh
WN7 2PG
